On September 13, 2025, my actively used Weplay account (ID: 61700257, username: öykü– ༒︎öykü) was suddenly suspended without any concrete explanation. The app only displayed a vague message claiming “behavior not in compliance with app rules,” but no details were provided about what action supposedly violated the rules. I have contacted the support team many times, yet every response I received was generic and automatic, offering no real explanation, and even when I reached out via email at s****@wejoysg.com**, I received no helpful reply. I am certain that I did not commit any rule violations, as my activity was limited to respectful conversations with my friends, and yet my account was unfairly restricted. To make matters worse, three of my other accounts also received long-term bans, which has cut me off from my social circle, upset my friends, and caused me to lose the gold I had worked hard to collect in-game. This has created unnecessary emotional distress and frustration, and I find the lack of transparency completely unacceptable. I am requesting a clear explanation for why my account was suspended and for my access to be restored immediately; otherwise, I will be forced to consider taking legal action, because players deserve fairness, respect, and accountability—not vague accusations and silence.
I have absolutely no idea why my WePlay account (ID: 25512369) has been banned. I never used any offensive language, profanity, or inappropriate behavior. I’ve spent a lot of time and effort on this account, and to see it suddenly banned without a valid reason is deeply upsetting. I reached out to ...
On August 22, 2025, while playing an online game through WePlay, my account suddenly received a device ban even though I had not committed any rule violation. I was in the process of improving and upgrading my account, and there was absolutely no cheating, inappropriate behavior, or suspicious activ...
I was recently banned from my WePlay account without any valid reason, and I am demanding that the ban be lifted immediately. My account ID is 72719467. I never used abusive language or violated any community guidelines, yet I’ve been treated as if I did something wrong. This is completely unfair an...
I purchased a subscription for WePlay and have been using the platform actively; however, my WePlay account (ID: 44287612) was banned without any valid reason. Shockingly, this is the fifth time in just one week that I have faced a ban. Each time I follow the rules, yet my account gets suspended aga...
I’m writing to file a complaint regarding my WePlay account (ID: 78809413), which was banned for 6 days without any clear reason. I didn’t violate any rules, didn’t engage in inappropriate behavior, and still, my account was suddenly restricted. I use the app actively and responsibly, so this kind ...
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