WePlay Error Code 2010 Account Suspended

I am writing this complaint because my WePlay account linked to the mobile number 92179 564** has been blocked, and I do not understand the reason. I am currently unable to access the account. On February 21, when I tried to use my account, I received the following message: “【2010】 Your recent actions or posts in the WePlay community went against our Community Guidelines. And your account has been blocked. We ask that you follow the guidelines to help us keep our community safe and respectful. 【9125324**】”.

I do not know which specific action or content caused this block. The account was being used on my friend’s device, and I do not have my UID information. I have tried to contact support regarding this issue, but so far I have not received any response or clarification.

I request that you carefully review my account, clearly explain what caused the block, and unblock and reactivate my account if possible. Since I only have access to the registered phone number and not the UID, I kindly ask that you help me recover and regain access to my account through this number and guide me on any steps I need to take to comply with your Community Guidelines.