Walmart App hides my order history and account details; how can I restore full access?

First, sign out of the Walmart app and sign back in using the email address or phone number linked to your original account.

Update the app, restart your device, and check Account → Purchase History; you can also sign in through the Walmart website to see whether your orders and account details appear there.

If your order history is still missing, check your email for order confirmations and make sure you haven't accidentally created or accessed a different account. Some in-store purchases may not appear automatically, but Walmart lets you scan your receipt in the app to link eligible purchases to your history.

If the problem continues, contact Walmart Customer Support through its Help Center chat and explain which account details or orders are missing. Provide relevant order numbers and confirmation emails, and ask support to investigate your account history and restore access.

If the issue continues, raising it publicly on Xolvie can often trigger a faster response.