Dyson V15 Was Sold Without the Expected Hair Screw Tool

I purchased a Dyson V15 vacuum cleaner from Walmart in Canada. I expected the package to include the small attachment designed to collect hair, but this attachment was not included in the box. When I contacted Dyson about the issue, they apologized for the confusion and told me that this attachment is no longer included with the model I purchased. They explained that it had been included previously but has since been removed.

I find it extremely problematic that I only learned this information after purchasing the product. Walmart's website did not provide detailed information about exactly what was included in the package, while the same small attachment appeared to be listed as a standard component at many other retailers. This led me to reasonably assume that the attachment would be included when I purchased the product.

I later visited Dyson's own website and discovered that the missing attachment is sold separately for a