Even though I never installed the VPN Lumos application, $5 was charged from my account, and I was completely unaware of it. The money was withdrawn early in the morning. I do not have the application, and the charge was made without my authorization.
I also want to know whether this is a recurring monthly charge, whether the money can be refunded, and if canceling the membership will result in a refund. Is this amount being charged every month?
I did not purchase VPN Lumos in any way. However, $5 was charged to my card. Are you serious? I did not buy this, and I just noticed it now. I don’t even have the VPN Lumos application on my phone, so how could I have paid for it? I can send you the transaction receipt if needed. I am requesting a ...
For the past three months, $5 has been charged every month to my Enpara/QNB Finansbank debit card under the name “Lumos Google London VPN,” without my knowledge or authorization. I never subscribed to this service, and I did not share my card information. I do not know the reason for these unauthori...
I recently discovered that for the past one to two months, money has been regularly deducted from my debit card without my knowledge or authorization through the VPN Lumos application on my iOS phone. During this period, a total of approximately $14–$18 appears to have been charged to my card. Even ...
Even though I did not purchase a subscription to VPN Lumos Super Secure VPN, and the application is not installed on my phone, $3 was charged to my account. I want my money refunded. How is something like this even possible? Please refund the amount to my card as soon as possible. The app will not ...
I want to file a complaint about the VPN application. I am not using the app and I do not want to use it. I cannot find any record showing that I have an active subscription, but I am being charged $5 every week from my account. How long will I have to keep paying this, and how can I stop it? Pleas...
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