I want to file a complaint about the VPN application. I am not using the app and I do not want to use it. I cannot find any record showing that I have an active subscription, but I am being charged $5 every week from my account.
How long will I have to keep paying this, and how can I stop it? Please help me. I want a refund or for this transaction to be canceled. Please accept my complaint.
Even though I never installed the VPN Lumos application, $5 was charged from my account, and I was completely unaware of it. The money was withdrawn early in the morning. I do not have the application, and the charge was made without my authorization. I also want to know whether this is a recurring...
Even though I do not have a membership and without my knowledge, the Turbo VPN app charged my credit card. I want the charge canceled and my money refunded. I do not have any active subscription. I had subscribed and immediately canceled it, but even though the app is not even installed on my phone...
I unknowingly started a Google VPN Lumos Fast subscription on my Android phone in September 2025. At first, I did not carefully review my credit card statements, so I did not notice the charges. However, over the past 15 days, after checking my credit card statements, I discovered that $5 has been c...
Even though I do not have a membership and without my knowledge, the Turbo VPN app charged my credit card. I want the charge canceled and my money refunded. I do not have any active subscription. There is no Turbo VPN subscription showing under the subscriptions section in Google Play, yet I was st...
I did not purchase VPN Lumos in any way. However, $5 was charged to my card. Are you serious? I did not buy this, and I just noticed it now. I don’t even have the VPN Lumos application on my phone, so how could I have paid for it? I can send you the transaction receipt if needed. I am requesting a ...
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