I have been a Volkswagen Passat user for seven years, and it is available in the service records. When I went to the second service department that there was deformation in the right and left rear door trims of my last 2021 model April 12 vehicle, I explained to the customer representative friends there that they could not take any action on the issue, and they said that the management could not meet this. They said that the problem was a fabrication defect. I explained because it swelled, then burst and peeled off the skin on the right side, the bubbles will burst and peel off again. In the event that the warranty period expires, I declare that I will apply to the legal process and submit the necessary.
I own a 2021 Volkswagen Golf 8 1.0 eTSI. In the fourth month after purchasing the car, the dashboard area where the heater vent and its direction control grille are mounted began to deteriorate. I went to the authorized service center in Antalya Başlatan and showed them the issue. Since the damage w...
We took our Volkswagen Passat 2022 model vehicle to Erkur Düzce Volkswagen AUTHORIZED SERVICE on 11.06.2025 at 9:30 in the morning, there was a noise in the vehicle's wheel, they said it needed to stay for us to make a diagnosis, we left it. Exactly 7 hours later at 16:30, the vehicle was tested, we...
In 2018, I purchased my 2018 Volkswagen Passat Comfortline with a sunroof from your dealership. I had previously contacted A*** O** regarding cracks that appeared on the sunroof cover of my vehicle. However, I was told that it was not covered under warranty and was sent back without any assistance. ...
On December 28, 2021, I took advantage of the year-end sales and bought a Bosch front DISC-PAD set for my car. I collected various products through promotional offers over a two-month period in preparation for a complete maintenance overhaul. I completed the maintenance and had the discs replaced on...
The paint on the inside of the left door of my 2016 model Volkswagen Jetta Comfortline, which I purchased brand new, has experienced significant swelling, measuring about 4cm. During my visit to the service center for maintenance, I brought up this particular situation. They snapped some pictures, i...
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