On December 28, 2021, I took advantage of the year-end sales and bought a Bosch front DISC-PAD set for my car. I collected various products through promotional offers over a two-month period in preparation for a complete maintenance overhaul. I completed the maintenance and had the discs replaced on April 15, 2022. However, I soon noticed significant trembling when applying the brakes, which worsened over time. As the shaking worsened, the vehicle's control was compromised. After consulting with the auto service center in charge of the maintenance, tests revealed that the discs were uneven, most likely due to manufacturing flaws. The struggle continued, with little response from Bosch's customer service, until July 26, 2023, when I reached out. They simply dismissed my concerns, citing the one-year warranty period and the Consumer Protection Law. Their responses appeared to skirt the issue, denying responsibility for the defective product. Feeling duped and abandoned, I have no choice but to pursue legal action under the Consumer Protection Act. Bosch's actions demonstrate a flagrant disregard for their customers and products.
On October 21, 2024, I purchased a Bosch brand range hood, but its ventilation system broke down on January 11, 2025. I contacted the authorized service, and a technician came to inspect it. He identified a malfunction in the touch panel and requested a replacement part. However, 22 days have passed...
In October 2023, I purchased a 10 kg washing machine from one of the authorized Bosch stores. The product was delivered the same evening, and specialists came for installation and setup 1-3 days later. At that time, I was not at home, and only my elderly parents were present. During my next visit to...
A few months after purchasing my Bosch dishwasher, I noticed scratches and deformations on the interior side seals, even in areas that dishes don’t touch, including the upper section. Suspecting a defect, I contacted customer service, and a service record was created. The technician who inspected it...
In 2021, I bought a Bosch dishwasher. When I called the call center twice to extend the warranty period of the dishwasher, I was assured that the process would be completed without any issues. But no one told me that the campaign terms could change. In 2024, I reached out to them before the three-ye...
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