Vodafone has been taking money from my account without my permission! My bill has risen to 1350 tl as a result of continuously added extra internet fees without my knowledge. This is unacceptable, given that my standard package costs only 70 tl. You cannot charge me an additional 1300 tl. It is nearly impossible to reach customer service at 542. I require immediate contact and a prompt resolution to this matter. This experience has left me dissatisfied and worried about unauthorized charges on my account. It is critical for telecom companies to maintain transparency and avoid charging customers unfairly. I hope Vodafone addresses this issue as soon as possible in order to correct the situation and provide me with a fair and accurate bill.
Vodafone charged me an exorbitant 1250 TL when my bill should have been only 118 TL. That's insane! To make matters worse, they've been deducting 149 TL from five different companies via Vodafonepay multiple times. What exactly is going on? When I contacted Vodafone about the overcharging, they had ...
Vodafone charged my bill in July under the guise of "mobile payment," slapping me with an unexpected 330 tl fee. I'd never used such a service before! When I called, they asked if they could deactivate my "mobile payment," which I hadn't authorized in the first place. I immediately requested that th...
I've used Vodafone for a long time and have 3 postpaid lines. But this month, without my permission, Vodafone added an internet package to my account for no clear reason. When I tried to get out of it, they told me I would have to pay a fee. Because of a mistake made by Vodafone, an 182 TL cancellat...
I'm a Vodafone postpaid customer with a $54 monthly package. My plan only includes internet access, which justifies the price. However, I recently encountered a strange problem. When I briefly turned on mobile data, I received notifications that I had used up 80% of my data allowance. Normally, I pa...
Vodafone has been a challenging experience for me. My usual 55 tl bill has mysteriously increased to a whopping 233 tl. When I asked about the sudden increase, they claimed I had purchased an astrology package. However, I have no recollection of ever signing up for such a service. I'm already in a t...
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