I hopped on the Spotify 50% discount bandwagon on November 20, 2023, made the payment through mobile, expecting half of it to come back to my bill. Well, surprise, surprise—it didn't. Today, my bill is due, and still, no refund in sight. I called up customer service, but they were about as helpful as a screen door on a submarine. Either stop running these campaigns or run them right. I'm fed up with your promises falling flat, especially when it comes to these so-called 'deals.
I participated in Vodafone's mobile payment campaigns, expecting around 140 TL in discounts, but they only provided a mere 5.99 TL discount. Even the discount from my previous bill, three months ago, was not applied. I paid a total of 441 TL, but they only gave me a 68 TL discount when 60 TL more sh...
Vodafone customer service called me on November 27, 2023, at 10:45, from the number 054*******54. They informed me that I would receive the discount for the 2nd term of your campaign for only 1 month, and for the remaining 11 months, I would have to pay without the discount. I explained that we disc...
I applied for a credit card online on July 8, 2023, and it came in the mail on July 14, 2023. But, to my disappointment, the card is still not working as of July 22, 2023. Every time I call customer service, they tell me it will be activated in 48 hours and then send me to the right department, wher...
In my home internet subscription with Vodafone, I reported a connection issue on September 13, 2023. I encountered connection problems again on September 15 and September 17, and I reported these issues as well. Unfortunately, I haven't had internet access since the failure on September 17. It's now...
They said they would give me back my money in four business days, but guess what? That time has passed, and the money is still not in my bank account. What the heck is taking so long? This is not the first time Vodafone has left me hanging like this. This mess has happened to me before, and it's jus...
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