Vodafone has completely frustrated me. I applied for a new line online a week ago and have received no response since then. Even when I call, all they say is that they've taken notes and forwarded them, but there has been no progress. To make matters worse, I've decided to withdraw my application for the new line. My contract with them expires next month, and I've decided to port my current number away from Vodafone as well. In today's fast-paced digital world, this level of service and delay is unacceptable. I expected much more from a telecommunications company like Vodafone. It's obvious that they need to rethink their customer service and responsiveness.
Since August 6th, I have been facing a persistent technical problem with Vodafone Net. Despite my numerous attempts to contact them, I have not received any response at all. Every single day, I've been reaching out, making phone calls, and submitting complaints, yet it seems as though my efforts are...
such a nightmare trying to cancel my Vodafone line for the past 3 weeks. Every time I call customer service, they promise to cancel it, but the cancellation just doesn't seem to go through. They keep charging me for the service that I don't even want! I've lost count of how many times I've tried to ...
My issues with Vodafone's customer service never seem to end; they say they will call me back, but they never do, and they change my plan without giving me any prior notice. I've grown weary of making attempts to get in touch with them, and they don't appear to get weary of staying away from me. I h...
I've been a Vodafone customer for many years and have always had a positive experience. However, it appears that being a long-time user makes no difference. Customer satisfaction has fallen out of favor. My contract for a postpaid line expires next month. Vodafone has been calling me nonstop lately....
I wonder if Vodafone is just a regret for all... On 11/11/2023, I applied to transfer my postpaid line to Vodafone. The courier delivered the SIM card after 2 days; I signed and submitted the documents. It's been 12 days, and the line is still not active. I've been calling customer service for a wee...
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