I wonder if Vodafone is just a regret for all... On 11/11/2023, I applied to transfer my postpaid line to Vodafone. The courier delivered the SIM card after 2 days; I signed and submitted the documents. It's been 12 days, and the line is still not active. I've been calling customer service for a week, visited a Vodafone store, and was told I'm blacklisted, but I have no debts anywhere. Checking on e-government shows no outstanding balance. Tired of calling customer service, I even contacted Vodafone's affiliated law firm, and they confirmed no issues. Despite all this, customer service couldn't determine why I'm blacklisted. This level of irresponsibility is unacceptable. If we're facing this much trouble without being customers yet, I wonder what it will be like if we were actual customers.
Vodafone I applied for a new line on 01.08.2023 on my own behalf. But unfortunately, our new line has not been opened as of today, 05.08.2023, although we requested it as an emergency because we had an upcoming birth.... And although we met Vodafone, a new GSM operator, I did not like it at all and ...
Vodafone has completely frustrated me. I applied for a new line online a week ago and have received no response since then. Even when I call, all they say is that they've taken notes and forwarded them, but there has been no progress. To make matters worse, I've decided to withdraw my application fo...
I requested the transfer of a phone line from another operator to Vodafone under my mother's name at a Vodafone store nine months ago. Unbeknownst to me, the store ported the line as a postpaid contract. I noticed this three months after the line was activated for the first time. I immediately conta...
Around 10 days ago, I purchased a new Vodafone SIM card online, and it was delivered to me by a courier. Despite numerous signatures during the delivery, my new line has not been activated, leaving me without service for the past 10 days. Every time I contact Vodafone's online customer service, I'm ...
I bought a prepaid Vodafone SIM card for my son. After 4-5 months of trouble-free service, Vodafone's customer service abruptly switched our prepaid line to a postpaid plan without our knowledge or consent. We learned about the change via text message, and despite numerous calls to customer service,...
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