1

Vodafone Home Wireless Service Struggles Never End!!

Deniz
December 14, 2023 4:26 PM133

Your service quality is by far the worst we've ever encountered. Your customer service representatives respond with mocking tones and consistently fail to meet any of our requests. It appears there is no established policy in place to find a resolution. We deeply regret entering into a contract with your company. To verify these situations, you can review the call records at the specified dates and times, referring to the following reference numbers: "Service" Number: 1032694184, Call Record/Request/Transaction Number: 144180108 (09.12.2023, 20:50), Call: 11.12.2023, 15:34, Call: 13.12.2023, 10:32. It seems like you are the most enthusiastic proponents of Alexander Graham Bell's invention of the telephone, as you consistently prompt us to call and complain, neglecting your actual duties. Why don't you approach customer requests with the necessary seriousness and provide solutions? I urgently request the necessary actions to be taken. Deniz Ü***/ Cengiz M***

Deniz
Deniz
December 30, 2023 2:02 PM

Result: Vodafone Home internet was canceled at the expense of paying the withdrawal fee. Announcement to those who want to use Vodafone Home internet.

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