Dear sir / Madam My ID : 99297369*** Name : **** ******** ********* Telefone : 0535486**** customer number: 0017178185 I received SMS messege from you this meesege : Dear customer, your modem, which needs to be returned as part of the service cancellation, has not reached us. A ₺400 modem penalty fee will be reflected in your next invoice. B016 Please note that : My service with customer number 0017178185 has been canceled upon my request on 08/11/2023 Vodafone dealer took my Vodafone MODEM and sent it to you on 15/11/2023 according to your sms messege requst I have a receipt from MNG cargo company as proof that Vodafone dealer has sent you Vodafone MODEM my ID : 99297369*** my Name: **** ******** ********* Gon Tracking Number: 965868982798 Please check attachment photos of : 1- Vodfone MOMEM photo 2- Gon Tracking Number: 965868982798 photo 3- MNG Cargo Receiving Document photo Please can you verify documents and MODEM sent to you and cancell ₺400 fine Please note taht I speak only English language Ossama Moh******* A******* Istanbul
On July 19, 2023, an automatic charge of "74 TL" was deducted from my Worldcard digital card with the last four digits "4912 0550 xxx 1778" for the Simple X Small package associated with my registered mobile number: 0530 xxx 29 19. Despite being informed that the Simple package would be discontinued...
I hope this message finds you well. Please be advised that I paid the past-due bill on September 1, 2023. Nevertheless, when I checked my mobile banking, I discovered that there was an additional charge of 1,965 TL. When I called my bank, they told me that the payment had already been sent to Vodafo...
I am a Vodafone Red customer with the phone number 535 *******47. As seen in the attached screenshot, I received an SMS from Vodafone on Friday, July 21, 2023, at 3:15 PM, stating, 'To compensate for connection-related issues, a discount of 30 TL will be applied to my first bill, which is due in Aug...
On 23.07.2023, I ordered iPhone 11 from the online store and although days passed, the order was being prepared. I canceled the order and bought it elsewhere and received it in 2 days, Vodafone reflects the first installment of the phone, which I did not receive and was not even shipped, on my invoi...
I switched my Vodafone postpaid line to prepaid. On May 31, 2025, I called Vodafone customer service multiple times about this issue and was told that, including a cancellation fee of just over ₺400, my final bill would be around ₺900. However, contrary to what Vodafone stated, they issued a bill fo...
Comments