I am a Vodafone Red customer with the phone number 535 *******47. As seen in the attached screenshot, I received an SMS from Vodafone on Friday, July 21, 2023, at 3:15 PM, stating, 'To compensate for connection-related issues, a discount of 30 TL will be applied to my first bill, which is due in August.' However, no such deduction was shown on my bill generated on August 15th. To make matters worse, I received another SMS today stating, 'Your 30 TL Bill Discount ended on 20.08.2023.' What discount did you use, and why are you discontinuing it? I request you to call me and keep your promise to apply the promised 30 TL discount to my first bill without further delay or excuses.
On July 19, 2023, an automatic charge of "74 TL" was deducted from my Worldcard digital card with the last four digits "4912 0550 xxx 1778" for the Simple X Small package associated with my registered mobile number: 0530 xxx 29 19. Despite being informed that the Simple package would be discontinued...
I participated in Vodafone's mobile payment campaigns, expecting around 140 TL in discounts, but they only provided a mere 5.99 TL discount. Even the discount from my previous bill, three months ago, was not applied. I paid a total of 441 TL, but they only gave me a 68 TL discount when 60 TL more sh...
Vodafone customer service called me on November 27, 2023, at 10:45, from the number 054*******54. They informed me that I would receive the discount for the 2nd term of your campaign for only 1 month, and for the remaining 11 months, I would have to pay without the discount. I explained that we disc...
Vodafone messaged me on July 28th, 2023, to renew my second-period plan for 88.36 TL. I had intended to switch carriers, but I changed my mind and decided to renew the second-period plan for 119.00 TL on July 30, 2023. The text messages they sent about the old plan, on the other hand, are still on m...
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