Ömer is very satisfied with the result
Resolved
Unwanted Charges by Vodafone
Ömer
November 19, 2023 6:30 pm
22"thanks"
Cüneyt is completely dissatisfied with the result
Vodafone Customer Service Giving False Information
Cüneyt
August 08, 2023 11:35 am
13
I received a call from +90(542) 542 00 ** at 10:53 AM on August 8, 2023. The caller informed me that my current tariff would expire this month and that I would have to switch to a new tariff beginning next month. This message perplexed me because I still had seven months left on my commitment. Despite my explanation, the caller persisted in claiming that my commitment was coming to an end this month. The call abruptly came to an end. This incident frustrated me and made me worried about the accuracy of the information provided. During the call, it was clear that I was repeatedly misinformed. To avoid further confusion or miscommunication, I request a thorough review of this situation and clarification of my tariff commitment. It is critical that service providers provide customers with accurate and reliable information.
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