Despite paying all my bills and having no cancellation fees, Vodafone sent me an erroneous bill after completing the transition process. I verified myself and confirmed with the Vodafone dealer that there were no cancellation fees before the transition. I paid all my bills before transferring my number and confirmed there were no outstanding balances. Additionally, despite emailing Vodafone multiple times and attempting to call, the incorrect bill has yet to be rectified. My efforts to reach Vodafone for months have been futile, and I am facing significant distress. This has been an extremely negative customer experience for me. I demand Vodafone to promptly remove the incorrect bill and take appropriate action.
Despite the fact that I have no outstanding debts with Vodafone, they refuse to remove my name from the blacklist. Although I desperately need to switch to a different carrier, Vodafone still has me on their blacklist despite my best efforts. Multiple attempts on my part to get in touch with Vodafon...
I filled out an online application with Vodafone a week ago, but instead of moving over the number I applied with, they switched my current contact number. I was feeling suspicious because I kept getting Vodafone porting messages on my phone number, so I decided to call customer service to check if ...
I happen to face an ongoing issue with Vodafone as they have failed to cancel my paid additional package. Last month, I purchased an extra package, and this month it hasn't been canceled, forcing me to continue with unwanted charges appearing on my bill. Tomorrow, on December 1st, my bill will be up...
I contacted Vodafone's online customer service and began the process of transferring my phone number. They were supposed to send me the necessary documents to sign at home, then give me a SIM card, and then call me to get my permission. I was never allowed to sign any documents, was never given a SI...
Despite paying the requested amount for the overdue invoice, my Vodafone bill remains unpaid for months. Misdirection from customer representatives led to an erroneous lump-sum billing. Despite expressing my grievance and assurance of investigation, no resolution has occurred. Vodafone instructed a ...
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