I filled out an online application with Vodafone a week ago, but instead of moving over the number I applied with, they switched my current contact number. I was feeling suspicious because I kept getting Vodafone porting messages on my phone number, so I decided to call customer service to check if there was a mistake. They told me that there was no problem with my phone number, and the messages were sent by mistake. Unfortunately, they have transferred my contact number to Vodafone now. Even though I have a good deal with another company, I have to pay fees if I cancel early. Also, I'll have to deal with the inconvenience of submitting requests and paperwork at different banks to transfer my phone number. Also, I don't want to use Vodafone for my phone number, so there will be an additional charge for changing it. I'm just wondering how and when they'll figure this out. I won't pay for any charges that are a result of their mistake and I want them to fix it quickly.
Vodafone has completely frustrated me. I applied for a new line online a week ago and have received no response since then. Even when I call, all they say is that they've taken notes and forwarded them, but there has been no progress. To make matters worse, I've decided to withdraw my application fo...
I applied to Vodafone to change lines, at first the whole process was going well until I was called by online transactions When I was called by Vodafone, they said that two applications were made on my behalf and they said that we canceled the second transaction, and I approved it, and then the line...
They've been teaching me what a bad decision I made since the day I applied to switch to Vodafone. I started the process of switching operators, and despite spending hours on the phone, it took 4-5 days for my SIM card to arrive. When I called to inquire about the status of my application, I was ast...
Despite paying all my bills and having no cancellation fees, Vodafone sent me an erroneous bill after completing the transition process. I verified myself and confirmed with the Vodafone dealer that there were no cancellation fees before the transition. I paid all my bills before transferring my num...
I've been a loyal Vodafone customer for years, but now I'm having trouble with reception at my new home. Even though I don't have a signal at school, my conversations at home are often cut off, and the internet is painfully slow. Because of these problems, I need to switch providers, but Vodafone wo...
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