Vivense Valancia Wardrobe Wrong Color Delivered

I purchased a Vivense Valancia 6-door wardrobe from the Vivense Şirinyer store in İzmir, and the product was delivered to me on 28 April, with installation starting on 30 April. However, the wardrobe that was delivered is in the wrong color compared to what I ordered, and this error was noticed during the installation process. After realizing that the color of the wardrobe was wrong, I contacted both the store and customer service with my order number 09c008635979. Despite clearly stating that the wrong product was delivered, no action was taken, and even a simple return process was not initiated. I am extremely disappointed with both the customer service and the store’s attitude and lack of support in resolving this issue. I request that the wrong-color wardrobe be taken back as soon as possible and that a full refund be issued for my purchase. I expect this problem to be resolved urgently and without further delay.