Vivense Took ₺20K for a Custom TV Unit and Denied My Refund Request
Vivense is not a company I can rely on, and I regret trusting them despite their reputation in the sector. They left me stuck with a poorly designed product and a significant debt. I ordered a TV unit and had no idea it was being made specifically for me. They claim this was mentioned in the documents I supposedly agreed to, but honestly, who reads through all those documents today? I feel this product was forced on me, and they took ₺20.000 from me. When I requested a refund, they refused, stating that it was a custom product and could not be returned. In this day and age, when customer satisfaction is a priority, I am appalled by their approach. I have deleted all my accounts with Vivense and declare that I will never engage with them again. As an influencer, I will share my experience widely to warn others to avoid this company at all costs.
Hello, The issues you have reported have been resolved and your satisfaction has been ensured. Due to the importance we place on customer satisfaction, notifications from you, our valued customers, are very important to us. For questions, suggestions, and opinions about Vivense, you can contact us. Thank you for your understanding, and we wish you a good day. Best regards, Solution Center
