Vivense Has Not Delivered My Order Since March and Gives No Response
I purchased a Palmira Single Swing from Vivense. I placed my order on March 18, and I was given an estimated delivery date of April 22. However, despite a significant amount of time passing, my product has still not been delivered, and no explanation has been provided.
Even though I have a delivery number (10333248889), I have not received any updates regarding the status of my order. I tried contacting customer service, but I did not receive any response.
Being left without information or support for such a long time has caused me serious inconvenience. I request that my product be delivered to me as soon as possible, and that Vivense provide a clear explanation for the delay and lack of communication to resolve my issue.
Hello Ms. Cansu, Your product has been delivered. We hope you enjoy using it in good days. We are sorry for unintentionally keeping you waiting. Thank you for your understanding, and we wish you a good day. Sincerely, Solution Center
