I Regret Buying a Cabinet From Vivense Because It Arrived With Missing Hinges

About 1 month ago, I ordered two cabinets from the Vivense phone application. Although they declared that there would be no installation fee for shopping through the application, they reflected an installation fee on the invoice. Subsequently, I sent their commitments to the company with screenshots...

I’m complaining about Vivense for sending a broken part and then delaying the installation for a month despite sending the correct piece afterward. I purchased a four-drawer dresser and have been waiting for installation for over a month. Every time I reach out, they promise to "get back soon," but ...

I ordered something from Vivense, but I messed up when picking the product. I thought it was just a regular item, so I asked if I could return it if it didn’t fit. I was surprised to find out that I couldn't return it since it was labeled as a custom-made product. I didn't order a custom-sized or pe...

I purchased a product from Vivense and regretted my decision. To avoid any issues with the installation, I paid their company a setup fee so I would have a point of contact if something went wrong. I ordered a white cabinet, but the one delivered was defective with grey doors. I contacted customer ...