I ordered from the Vichy seller on the Trendyol shopping site, but without prior notice, the items were sent by a different seller. If I had wanted to buy from that seller, I could have done it at a cheaper price. They are not reliable sellers. The packaging they did resulted in damaged products. The Vichy Turkey seller is irresponsible towards their products and customers, failing to resolve issues. I've been greatly inconvenienced, and I suggest you avoid facing the same situation.
The seller on Trendyol sent me faulty goods, and I ended up having to return it. They refused to take it back, fixed it, and then shipped it back to me after I tried to return it. When dealing with a faulty product, I did not anticipate this. Customer care from Trendyol has been completely unhelpful...
My experience with Trendyol was quite disappointing, making me doubt their dedication to customer service. I placed an order with a local seller via their platform, but the item that showed up was nothing like what I had purchased. When I contacted customer service, I encountered standard replies an...
I purchased three packs of 750ml Palmolive shower gels from the seller "Kişisel Bakım Merkezi" on Trendyol. The shipping package was haphazardly filled and got damaged during transit, resulting in one of the products being missing. When I contacted Trendyol customer service, they asked me to inform ...
I purchased a product from Trendyol, only to discover that the invoice they provided was counterfeit. Even after repeatedly asking Trendyol for a proper invoice, I have yet to receive a satisfactory response. Instead, I keep receiving the same inaccurate invoice. In addition, I've had no luck gettin...
Trendyol watches from the sidelines as its customer suffers, doing nothing to help. I purchased a product from the Trendyol shopping site that turned out to be defective, and I wanted to return it. I sent the item, worth thousands of ₺, back to the seller, who kept it for almost a month, claiming it...
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