On October 21, 2024, I purchased six tickets from Viagogo for the Fenerbahçe vs. Sivas match scheduled for November 10. Until the last moment, I received emails claiming my tickets were "ready," but they never arrived. When I tried to resolve the issue, I was forced to communicate with chatbots, as there was no one available to speak with directly.
For the past month, I’ve been trying to get a refund. Although they claim the refund has been processed, no money has been returned to my account. This is unacceptable. Viagogo is unreliable, and I would never recommend buying anything from them. I demand an immediate refund and proper customer support to address this issue.
On February 12, 2025, I purchased three tickets for the Fenerbahçe vs. Kasımpaşa match from Viagogo, paying ₺4,500 in total. However, the tickets were never sent to me, and as a result, I couldn’t attend the match. After realizing I wouldn’t receive the tickets, I immediately requested a refund, bu...
On February 16, 2025, I purchased two tickets for the Fenerbahçe vs. Kasımpaşa match through Viagogo, but I never received them. Since my tickets didn’t arrive, I requested a refund, yet I have received no resolution. When I contacted live support, they told me to wait 72 hours while they processed...
I bought tickets from Viagogo for the Fenerbahçe–Samsunspor match, but the tickets never appeared in the system. I traveled from out of town specifically for this game and waited until the very last hour, hoping they would be delivered. They never were. I was left with no choice but to buy new tick...
I purchased two tickets for the Fenerbahçe-Sivasspor match on November 10, 2024, through Viagogo (order number 5478***41). The day before the match, I received a message saying the tickets were loaded onto my Passolig card. However, on the match day, I was assured the tickets would be uploaded by 3:...
I purchased three tickets for the Fenerbahçe vs. Kasımpaşa match on February 16, 2025, through Viagogo, but the tickets still haven’t been transferred to my account. The match starts in less than three hours, and I am still waiting for my tickets to arrive. I need immediate assistance, yet there ha...
Comments