I have been using VakıfBank Sky Limit for many years. For nearly two months now, despite having available credit, I keep receiving the error message: “We are currently unable to process your transaction, please try again later.” Moreover, this issue is being recorded with the Credit Bureau as if it were a loan application, negatively affecting my credit report. Not only am I unable to use my existing limit, but my Credit Bureau score is also being adversely impacted. When I file a complaint, I am told that I will be contacted, yet no one follows up. I urgently request that my Sky Limit be reactivated and that the negative records in my Credit Bureau report be corrected. Otherwise, I will promptly escalate this issue to both the Banking Regulation and Supervision Agency (BDDK) and the Presidential Communication Center (CİMER).
I've been trying to apply for VakıfBank's Sky Limit, but I keep getting an error message saying, "We are unable to process your request at this time." I've attempted to apply several times, but I consistently receive the same error. Instead, I'm being redirected to the personal loan screen, which ha...
Although I am a VakıfBank salary customer, my personal loan applications have not been approved for about a year. I have applied many times through the mobile app, the branch, and internet banking. Each time, I either receive a warning that my credit score is low or that the transaction could not be...
On June 20, 2025, I took out a ₺50,000 loan from VakıfBank through the Sky Limit option. An amount of ₺2,268 was deducted from my account under the label “VakıfBank Kazandıran Tarife Fee Collection.” I request a full and unconditional refund of this fee charged under the so-called Kazandıran Tarife....
On December 9, I withdrew a personal loan of ₺80,000 from my Sky Limit account using the VakıfBank mobile app. I observed a deduction of ₺3,150 labell...
I just wrapped up my overdraft account with VakıfBank and got my limit slashed to zero. Even though I don't have any outstanding debt or loans, the bank has decided to deny me access to the overdraft service again. This has really put me in a tough spot since I depend on this account for my financia...
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