Umingle Must Review My Unexpected Account Ban

I am writing to express my discomfort with the way my Umingle account was banned while I was using the messaging feature. Shortly after I asked another user about their gender in a chat, my account was suddenly banned from the platform without any prior warning or clear explanation. I do not understand which specific rule I allegedly violated, and I have not been given any detailed information about the reason for this ban. This situation makes it difficult for me to understand what kind of behaviour is not allowed on the platform and how I can use the service without risking another ban in the future. I kindly request that my account ban be removed and that I be provided with a clear explanation of which rules apply to messaging and user interactions, so that I can continue using Umingle in full compliance with the platform’s policies. I expect this situation to be reviewed and resolved as soon as possible.