I Want To Unban My Umingle Account

I am writing regarding my Umingle account registered with the email address ninocab***[email protected]. My account has just been banned with a notice stating that I am under 18 or that I violated the rules related to being underage. I am 19 years old, so I believe this decision is a mistake or a misinterpretation of my age. I have not made any payments or purchases on this account, and I was using Umingle in good faith and in line with the platform rules. I was not given any clear explanation other than the statement about being underage, and I would like this situation to be reviewed carefully. I kindly request that you review my account, verify that I am 19 years old, and remove the ban so that I can continue using Umingle. If needed, I am ready to provide my ID or any other proof of age. I also ask that you inform me clearly about the reason for the ban and the result of your review.