I Face an Incorrect Underage Ban on My Umingle Account

I am writing regarding my Umingle account associated with the email address sadomasochiste****@gmail.com, which was suddenly banned on May 27, 2026, on the grounds that I am under 18, even though I am 23 years old. My age and date of birth information on the account are correct, and I have always followed the platform’s rules, community guidelines, and regulations. Being incorrectly flagged as underage and banned despite complying with the rules is unacceptable and very frustrating. I request that my account be immediately reviewed and reactivated, and that the under-18 ban on my profile be removed as soon as possible. I also expect my age verification to be corrected in your system so that this kind of mistake does not happen again in the future. I would like to be informed once my account has been unbanned.