I am an Umingle user and on May 7, 2026, my account was suddenly banned with the reason shown as “under 18,” even though I am 21 years old. This decision is clearly incorrect in my case, and I am able to prove my age with my national ID if you provide a secure way to submit it. After the ban, I tried to understand how to appeal this decision, but the application and your guidance only directed me here instead of showing a clear appeal or verification process. At the moment I have no information on where or how to upload my ID or ask for a manual review, which leaves me unfairly blocked from my account. I request that my account be promptly reviewed and reactivated after you verify my age through my national ID, and that a clear and accessible appeal process be provided for users in similar situations. I expect this wrongful underage ban to be lifted as soon as possible so I can continue using my account without further issues.
I am writing regarding my Umingle account, which was suddenly banned around 3 May 2026 due to the system claiming I am under 18. I am actually 20 years old and therefore meet the age requirement to use the platform. My account was being used from India and it was completely free to use, with no paid...
I am a user of the Umingle web platform, and my account was suddenly banned today on the grounds that I am underage, even though I am 20 years old. Before the ban, I was not shown any option to verify my age or upload an ID, and I have not found any appeal or support channel inside the platform wher...
I have been using Umingle on the web platform, and my account was blocked three days ago. The ban details shown to me are “Ban ID: f4f74e90,” and the reason provided is “under 18.” However, I am 20 years old, and this reason is incorrect. Since the ban, I have not been able to access my account, an...
I am a user of the Umingle web platform and my account was banned today, May 1st, with the reason stated as “under 18.” The ban was applied very recently, approximately ten minutes before I am writing this message, under Ban ID: ca14230d. I am over 18 years old, so I believe this is a misunderstandi...
I am writing regarding the sudden and, in my opinion, unreasonable ban placed on my umingle.com account. Today, when I tried to use the platform, I received a ban message stating that I am assumed to be under 18, even though this assumption is not correct. This ban was applied without any proper rev...
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