Unexpected Roaming Charges on My Turkcell Bill Despite Being in Turkey



Hello, despite being in Turkey on June 24, 2024, I was charged ₺210 for international usage on my Turkcell bill while I was in Ayvalık. I have no idea how Turkcell managed to connect to a foreign network, especially while driving. This issue occurs every year. It seems Turkcell isn't making enough money. The fact that Ayvalık (Izmir) is near the border, though it isn't actually on the border, is not my problem; it's Turkcell's problem. It is clear that I was within the country. I can prove it with your records or through e-devlet. I request the necessary correction be made. Regards.
Dear Valued Customer, We will review your request and provide you with information as soon as possible. Best regards, Turkcell
Dear Customer, We are reviewing your application to our customer service and will inform you once it is concluded. For any needs related to our products and services, you can use the Turkcell application. Sincerely, Turkcell





