About two months ago, I started using a Turkcell line; ever since I changed, my connection has been disconnected twice for no apparent reason. Both times the problem corrected itself somehow. My line was severed once more today, though, and I am now left in darkness. Although Turkcell customer service assures me it will be corrected, nothing has changed after several calls to them. My phone is my tool for doing business; without it, my job suffers greatly and I become really stressed. Important calls elude me, and it is affecting my way of life. Not only am I losing money, but this is also wearing me mentally. Once and for all resolution of this is what I need.
I ported my mobile line to Turkcell about two months ago, and since then I have been constantly experiencing serious network problems. My line almost never has proper reception, and I cannot make clear calls anywhere. People often cannot hear my voice, my calls drop, and I cannot use the line proper...
I’ve been facing an internet issue with my Turkcell line, and even after reaching out to their customer service multiple times, I’m still left without a resolution. Every time I reach out, I'm met with the same response: just wait for the results of a technical review—yet there’s never any progress....
I have been a Turkcell user for years, I had no problems until the end of December and was using it very well, in order to benefit from the campaign, I went to a different operator for my 2 lines at the end of December and came back to Turkcell without even a week, I have been having network problem...
I have been experiencing internet and signal outages for about two weeks through my Turkcell Superbox and Turkcell mobile line. Customer service acknowledged the outage and said it would be resolved. I was told I could report the issue through the Turkcell Assistant in the app, but nothing has chang...
I am writing to express my dissatisfaction with Turkcell concerning the migration of my Vodafone line. My Vodafone line was closed on December 5th, yet Turkcell has not activated my new line even after two days. This resulted in my mobile line being non-functional, leading to considerable hassle. I ...
Comments