I Am Requesting an Appeal for a Rejected Apple Refund for Turbo VPN

A few days ago, I accepted a 1-week free trial offer for the Turbo VPN application on my iPhone. Even though I never gave authorization for a paid charge, I received an SMS notification on May 14, 2026, at 7:56 PM stating that $26 had been debited via Vodafone Pay, and this amount was billed directly to my mobile carrier bill.

I am a student, and this amount is a very significant sum for me. I was neither informed about this upcoming charge nor did I give explicit consent for this transaction, and I have no intention of using this subscription. The Apple ID associated with this purchase is s****@icloud.com. When I spoke with Apple, they mentioned they were looking into it and told me to submit a refund request through Apple Support. However, my refund request was rejected, leaving me in a difficult situation.

I demand the immediate cancellation of this Turbo VPN subscription and the prompt refund of the $26 charge—which was processed without my explicit consent—so that it is removed from my Vodafone carrier bill. I request that the hardship caused by this unauthorized transaction be rectified immediately.