Collateral Deposit Missing from Account After Trust Wallet Transaction

I deposited funds as collateral to withdraw money from a trading platform, but the amount was deducted from my account and has not been returned. Additionally, the withdrawal process was never completed, leaving me without access to my funds.

I am unsure if this issue is related to Trust Wallet, but I need immediate clarification and resolution. I request that the collateral amount be refunded to my account as soon as possible. This situation has caused significant inconvenience, and I expect prompt assistance from an authorized representative.

Please address this issue urgently and ensure that my funds are recovered without further delay. Clear communication and a swift solution are essential in this matter.