I booked the hotel with breakfast included, but in the voucher sent after the purchase, it was stated as without breakfast. In this situation, which occurred through the collaboration of Trivago and Stayforlong, I tried to contact customer service but no one responded. I sent emails, but there was no reply at all, and I have not been able to get any assistance.
I booked a hotel through Agoda that clearly stated “breakfast included” at the time of reservation. However, when I arrived at the hotel, their system showed my booking without breakfast. This is incredibly frustrating—I paid for a service I’m not receiving, and there’s no way to get proper support ...
Today, I made a reservation through Trivago via Stayforlong for Dedeman Istanbul Gayrettepe Hotel. During the booking, it was shown as breakfast included; however, after confirmation, I saw that breakfast was not included. The reservation was made under the name Seda B** with a total payment of ₺6,9...
I booked a hotel for my trip through Booking.com under reservation number 4602224826 and paid in full for a room with breakfast included. However, when I arrived at the hotel, they asked me to pay extra for breakfast. This was not part of the agreement, as I had already paid for it upfront. I conta...
I made a reservation for Hilton Hotel Mersin through Trivago, which redirected me to Stayforlong to complete the booking. I paid the full amount using my credit card and received what appeared to be a confirmed reservation. However, when I arrived at the hotel, I was shocked to hear there was no re...
I trusted Trivago for my hotel reservation, but it redirected me to a site called Stayforlong, where I paid ₺2969 for a hotel booking. However, my reservation was never confirmed, and despite receiving an email claiming that my payment was refunded, my money has not been returned to my card. Both T...
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