I ordered a coat from Trendyol on December 4, 2024, anticipating shipment by December 10, 2024, as they assured me. After waiting a whole week, my order still hasn't been dispatched, and now another day has gone by without any updates. Initially, when I reached out to customer service, I was informed that there was a delay because of a campaign. I followed up once more, but still received no reply. I’m currently waiting for a coat, and living in a student dormitory means I don’t have a proper one with me. Handling this during the winter has been overwhelming. Trendyol’s poor communication and inability to meet their shipping commitments have made me feel overlooked and unappreciated.
On November 17, 2024, I made a purchase on Trendyol. As of November 27, the product still hasn’t been delivered. The shipment was handled by Sürat Kargo, which claims, “We delivered it, but you weren’t at the address,” which is completely untrue since I am always at home. The courier branch is now s...
The product I ordered from Trendyol on 20.06.2024 has not been shipped yet, as of 28.07.2024. Despite me reporting it to customer service many times, all they said was that I had to wait. How much longer do you think I should wait, Trendyol? The fact that you turned a blind eye to this really shows ...
I placed an order on Trendyol on August 6, 2024, for discounted items. The expected delivery date was August 10, 2024, but as of today, August 14, 2024, the products have still not arrived. The items I purchased at a discount are now being held at the delivery branch for a return. Despite contactin...
I am writing to inquire about the status of my order #3161255064, which was placed on January 3rd but has still not been delivered, even though the app shows it as delivered. A return procedure was started by the courier firm on January 15th, without my knowledge. Nothing has happened despite my thr...
I placed an order for shoes from Trendyol (Show Showcase seller) on November 15, 2024. It was stated that the order would be shipped within two days, meaning it would be sent out by November 18, 2024. However, for nearly three months, the seller has not responded. When I contacted Trendyol, I was to...
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