I placed an order for shoes from Trendyol (Show Showcase seller) on November 15, 2024. It was stated that the order would be shipped within two days, meaning it would be sent out by November 18, 2024. However, for nearly three months, the seller has not responded. When I contacted Trendyol, I was told to wait. After being made to wait for three months, I reached out again today, only to be told to cancel the order. Despite the product being shown as in stock, available for ordering, and marked as preparing, it was never shipped. I was left waiting for three months, and now they are asking me to cancel. When I ask about my grievance, I’m told there is nothing they can do. Trendyol no longer values its customers as it used to.
On November 17, 2024, I made a purchase on Trendyol. As of November 27, the product still hasn’t been delivered. The shipment was handled by Sürat Kargo, which claims, “We delivered it, but you weren’t at the address,” which is completely untrue since I am always at home. The courier branch is now s...
I ordered a product from Trendyol on May 21, 2024, with an expected delivery date of May 24, 2024. The product was shipped on May 21, 2024. On May 29, 2024, I contacted Trendyol, and on May 30, 2024, I called them again. They informed me that they initiated the return process on May 29, 2024, and I ...
The product I ordered from Trendyol on 20.06.2024 has not been shipped yet, as of 28.07.2024. Despite me reporting it to customer service many times, all they said was that I had to wait. How much longer do you think I should wait, Trendyol? The fact that you turned a blind eye to this really shows ...
I placed an order on Trendyol on August 6, 2024, for discounted items. The expected delivery date was August 10, 2024, but as of today, August 14, 2024, the products have still not arrived. The items I purchased at a discount are now being held at the delivery branch for a return. Despite contactin...
I placed an order (#8246544654) on 20.03.2024 via Trendyol Mertel seller with a delivery date of 28.03.2024, but my order has yet to be delivered. The seller is unresponsive to my inquiries, and Trendyol customer service claims there's nothing they can do. During this process: 1) The same seller has...
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