I purchased the Philips SpeedPro Max Plus xc8349/01 cordless vacuum cleaner through Trendyol. The handle section, specifically the connecting grip, keeps breaking repeatedly. I’ve experienced the same issue three times so far, and each time I sent the product to the service center. The repairs were previously covered under warranty, but when the same defect occurred for the third time, I was asked to pay for the repair. My invoice number is fa02023000024378, and the product is still under warranty. Since I’ve repeatedly faced the same problem with the same part and my issue has not been resolved, I request a product replacement from Philips.
I’ve been using my Philips 8000 Series upright mopping vacuum for about a year, and for the past month the device has constantly shown a “filter error” along with a warning light, which prevents me from getting proper performance. I purchased the product through Trendyol and I have the e-invoice, as...
We purchased a Philips vacuum cleaner, and it arrived defective. We returned the product, but they sent it back claiming we had used it. We explained that it was impossible to know it was defective without trying it, and it had only been used once for testing. We requested a refund, but they said we...
I purchased a Roborock S8 robot vacuum from Trendyol, where the seller is also Trendyol itself. The vacuum malfunctioned after 3 months of use. I contacted Trendyol to obtain technical service information, but they never provided it. Instead, they created a return request that I did not ask for. I s...
On August 11, 2020, I purchased the Roborock brand s6 maxv vacuum cleaner after conducting thorough research. I chose this model because it is highly regarded in the world of robot vacuum cleaners. I placed my trust in Trendyol and made the purchase. It's great when making a purchase, but it becomes...
I ordered a Philips HD9243/90 air fryer with a 3000-piece capacity from Trendyol on October 2. I returned it immediately upon receipt without opening it. However, I encountered a major issue during the return process. Despite waiting around 10 days for the first return, I did not receive a refund, a...
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