On August 11, 2020, I purchased the Roborock brand s6 maxv vacuum cleaner after conducting thorough research. I chose this model because it is highly regarded in the world of robot vacuum cleaners. I placed my trust in Trendyol and made the purchase. It's great when making a purchase, but it becomes challenging when you encounter issues and can't communicate with someone directly. After encountering some issues, I reached out to the authorized service for assistance. However, I am currently facing difficulties regarding the warranty. I requested a replacement, but they claimed that no issue was found with my product and sent it back to me. If you are not affiliated with this brand, I'm curious about why you choose to sell their products. Additionally, I'm interested in understanding how Roborock grants permission to a company with a warranty that has been known to have issues. I feel like I'm constantly being targeted.
I purchased a Roborock S8 robot vacuum from Trendyol, where the seller is also Trendyol itself. The vacuum malfunctioned after 3 months of use. I contacted Trendyol to obtain technical service information, but they never provided it. Instead, they created a return request that I did not ask for. I s...
I purchased a ROBOPower 3 60 Bar rechargeable high-pressure car washer from the Trendyol shopping site. I did not like the product and initiated a return. On August 08, 2024, I received a message stating that my return was rejected. I responded to the message, but as mentioned below, my message did ...
I purchased a Karaca Vantuz vacuum cleaner from Trendyol, but the product fell short of even the most basic expectations. The suction power was disappointing — even on the highest setting, it struggled to pick up dust from a carpet. I asked for a return, but Trendyol denied it, stating that they don...
We purchased a Philips vacuum cleaner, and it arrived defective. We returned the product, but they sent it back claiming we had used it. We explained that it was impossible to know it was defective without trying it, and it had only been used once for testing. We requested a refund, but they said we...
On March 20, 2024, I placed an order for a Philips upright vacuum cleaner from Trendyol. Today, March 28, 2024, the order is still listed as "being prepared." I contacted the vendor, who informed me that they do not sell such a thing and do not have it in stock and that the issue is caused by Trendy...
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