I’ve been using my Philips 8000 Series upright mopping vacuum for about a year, and for the past month the device has constantly shown a “filter error” along with a warning light, which prevents me from getting proper performance. I purchased the product through Trendyol and I have the e-invoice, as well as a photo showing the error. Since the product is still under warranty, I don’t want to be inconvenienced by this ongoing filter issue. I request that the product be repaired free of charge under warranty, or replaced if repair is not possible.
I purchased the Philips SpeedPro Max Plus xc8349/01 cordless vacuum cleaner through Trendyol. The handle section, specifically the connecting grip, keeps breaking repeatedly. I’ve experienced the same issue three times so far, and each time I sent the product to the service center. The repairs were ...
We purchased a Philips vacuum cleaner, and it arrived defective. We returned the product, but they sent it back claiming we had used it. We explained that it was impossible to know it was defective without trying it, and it had only been used once for testing. We requested a refund, but they said we...
On March 20, 2024, I placed an order for a Philips upright vacuum cleaner from Trendyol. Today, March 28, 2024, the order is still listed as "being prepared." I contacted the vendor, who informed me that they do not sell such a thing and do not have it in stock and that the issue is caused by Trendy...
I purchased a Roborock S8 robot vacuum from Trendyol, where the seller is also Trendyol itself. The vacuum malfunctioned after 3 months of use. I contacted Trendyol to obtain technical service information, but they never provided it. Instead, they created a return request that I did not ask for. I s...
I purchased a filter coffee machine on December 3, 2023, through Trendyol. After regular use, the product became faulty and I sent it to the authorized service under warranty. The official technical report stated that the product qualifies for either a refund or a replacement. Based on this, I conta...
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