On March 20, 2024, I placed an order for a Philips upright vacuum cleaner from Trendyol. Today, March 28, 2024, the order is still listed as "being prepared." I contacted the vendor, who informed me that they do not sell such a thing and do not have it in stock and that the issue is caused by Trendyol's system.
Here's what I want to tell Trendyol: Stop generating inconvenience for your consumers. I demand that my problem be resolved, and I will not let this go.
This experience has been really aggravating. I'm upset by the seller's and Trendyol's lack of contact and accountability. I hope Trendyol takes swift action to rectify this issue and prevent similar occurrences from occurring in the future.
I ordered a product from Trendyol on May 21, 2024, with an expected delivery date of May 24, 2024. The product was shipped on May 21, 2024. On May 29, 2024, I contacted Trendyol, and on May 30, 2024, I called them again. They informed me that they initiated the return process on May 29, 2024, and I ...
I purchased a Philips vacuum cleaner from Trendyol for ₺10,000, but it has not been shipped since March 23rd. I reached out to the seller, but unfortunately, I haven't received a response yet. Trendyol's customer service is not very responsive. I'm thinking about submitting a complaint to the Consum...
I placed an order on Trendyol on August 6, 2024, for discounted items. The expected delivery date was August 10, 2024, but as of today, August 14, 2024, the products have still not arrived. The items I purchased at a discount are now being held at the delivery branch for a return. Despite contactin...
On November 17, 2024, I made a purchase on Trendyol. As of November 27, the product still hasn’t been delivered. The shipment was handled by Sürat Kargo, which claims, “We delivered it, but you weren’t at the address,” which is completely untrue since I am always at home. The courier branch is now s...
I placed an order for shoes from Trendyol (Show Showcase seller) on November 15, 2024. It was stated that the order would be shipped within two days, meaning it would be sent out by November 18, 2024. However, for nearly three months, the seller has not responded. When I contacted Trendyol, I was to...
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