On February 4, I initiated a transfer of €345 to Poland through TransferGo. At the time of the transaction, I was informed that the transfer would reach the recipient within one business day. However, as of today, we are now on the third day, and the funds have still not reached the recipient, nor have I received any clear or meaningful update regarding the delay. The transfer order number is 65131429.
Due to this delay, I have contacted customer service multiple times, but each time I was simply told to “please be patient,” without being given any clear explanation or estimated timeframe. I have been negatively affected by both the failure to meet the promised transfer time and the lack of transparent communication. I request that this transfer be completed immediately, or if that is not possible, that the full amount I paid be refunded in full. I also ask for a clear and written explanation of the current status of the transfer and where it stands in the process.
Hello, I’m extremely disappointed with TransferGo. They failed to deliver the money I transferred, even though the promised delivery date has already passed. It’s been days, and the funds still haven’t reached the recipient’s account. I trusted this platform based on its advertised speed and reliabi...
On Thursday, August 31, I initiated a transfer of 1,495.2€ from my Expatrio account to my bank account in Turkey. TransferGo stated that the funds would arrive within 2–3 days, but even after several days, the money has not been credited to my account. What makes this worse is the lack of proper upd...
On April 15, 2025, I initiated a money transfer using TransferGo. The platform clearly stated the transfer would be completed by April 16. But today is April 22, and the money still hasn’t arrived. I’ve contacted customer service several times, and all they keep telling me is, “we’ll wait.” There is...
I attempted a money transfer through TransferGo, but the transaction has not been completed. When I called both the Turkey and Germany contact numbers, the same person answered and assured me they would handle the issue immediately. However, it’s now been over a week, and there’s still no progress o...
On June 13, 2025, I transferred 1,300€ from my Sparkasse bank account in Germany to my TransferGo account. The funds successfully left my Sparkasse account, and according to TransferGo, the money was supposed to be credited to my Turkish bank account today. However, even after 4 full days, nothing h...
Comments