Touché Privé refuses to refund for a returned item which arrived with them on the 5th April 5th, no one answers the phone. Emails are a standard reply absolutely shocking customer service. Do not order! They advertise everywhere and they are relatively expensive but no refunds.
I made a purchase from Touche Prive on April 21 and returned the item on April 26. According to the tracking info, the return was successfully delivered to them. Their system even shows that the return has been approved—yet I still haven’t received my refund. It’s been days, and not a single cent ha...
We purchased products from Touche Prive but ended up returning them shortly afterward. It’s now been over a month, and we still haven’t received any refund. Even worse, not once during this entire time have we been informed about the status of our return or refund. There’s been total silence from th...
I bought a set from Touche Prive on April 6 and returned it on April 12. It’s now well past the acceptable timeframe, and I still haven’t received my refund. I’ve tried calling them multiple times, but no one has ever helped or followed up. Each time I call, I’m stuck listening to their automated sy...
I ordered a product from Touche Prive, but the size didn’t fit, so I returned it promptly. It’s now been nearly a month since I sent it back on April 10, and I’m still waiting for my refund. Nothing has been deposited into my account, and there’s been zero communication from the company. When I try...
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