I purchased a Tommee Tippee sippy cup, and despite washing it multiple times, the strong plastic smell never went away. I aired it out for a few days, but the odor persisted. I took it back to the store, only to be told that due to hygiene rules, the product couldn’t be returned. I requested it be sent for inspection, but they informed me that I would need to cover the shipping cost. After reaching out to customer service, I was contacted by the store, and they agreed to send the product for inspection without charge.
It’s now been three weeks, and I still haven’t received any updates. This is a baby product, and it's unacceptable for something like this to have a strong, potentially harmful smell. I expect the inspection process to be completed promptly, and for this issue to be resolved. I cannot use such a product for my baby, and I’m requesting a solution immediately.
I bought a Tommee Tippee sippy cup from the E Bebek store, and it not only leaks water but also emits an unpleasant odor after only two days of use. After I contacted E Bebek and sent the cup to them for examination, the customer service representative told me that it is normal for a cup to have a l...
We purchased a Tommee Tippee straw bottle, but the top part of the lid wouldn’t fit correctly. It was clear from the start that this was a manufacturing defect, as the latch where the lid attaches was too small. We requested an exchange or refund, but were told we would have to wait a month because ...
I purchased a Tommee Tippee cup about two months ago, thinking I was paying extra for higher quality. Unfortunately, just two days after buying it, the cap broke and kept coming off whenever my daughter used it. Now, after only a couple of months, the water won’t even flow through the cup, no matter...
I purchased bottles with the Tommee Tippee brand, but they have a potent plastic smell that is almost reminiscent of insecticide. It seems odd that a brand that I've been using for the past nine months would have products like this. I was unsuccessful in getting rid of the odor despite washing it an...
On 21.08.2023, the Tommee Tippee garbage can, which was delivered by Babymall company on 21.08.2023, leaks odor from the gap on the edge at the end of putting one dirty cloth into the product. The lid of the product does not fit without a gap. The odor-proof feature of the product is not valid in th...
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