I am very disappointed with the service from Digiturk TOD. I bought the TOD Fan Package and it's been great for watching on my mobile phone and computer. However, I've been experiencing some significant difficulties with my Xiaomi Android Box 2nd Generation. Whenever I attempt to utilize the TOD Turkey app on this device, I consistently receive an error message stating, "You do not have a package subscription," which is clearly inaccurate considering that I have already made the payment for the package. I've sent three emails to their support team, and it's quite frustrating that I haven’t received a single response. It's incredibly frustrating that getting in touch with customer service over the phone is an incredibly difficult task. I am extremely dissatisfied with the service I paid for, and I expect a prompt resolution to this issue. Digiturk, it would be greatly appreciated if you could improve your customer service and address this issue promptly.
I bought the F1 package from Tod TV, which mentioned it was compatible with Smart TVs. After buying it, I couldn't watch it on my TV; instead, it displayed "3 screens purchased" on the screen. Here's the image I came across before making the purchase. I faced a similar problem with the entertainment...
I purchased the top package of the TOD app, which boasts an extensive range of content, including the highly sought-after Premier League and Turkish League. But guess what? I'm really frustrated right now. There are no live matches playing and I keep getting an error message whenever I try to watch ...
I purchased a Sports Package subscription from the Tod platform about a month ago, and I live in Antakya, Hatay. From the very first day of my subscription, I haven’t been able to watch any broadcasts due to inadequate internet infrastructure in my area. I tried to contact customer service both by p...
I keep getting an error message on Tod TV when trying to update my phone number. Every time I enter the SMS verification code, it says, "This phone number is already in use." I contacted customer service, but I can only reach an AI system with no real support. When I called Digiturk customer service...
I am dissatisfied with the annual Digiturk Bein Sports Sports Package service I purchased through Tod TV. During broadcasts, the image quality constantly deteriorates, and the stream freezes. Despite my internet speed being high and trouble-free, the fact that I experience these problems clearly ind...
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