I am experiencing an issue with my Tod TV subscription. Despite selecting the 12-month installment option when purchasing my membership, I was charged the full amount in a single payment.
I have been unable to connect with customer service, and my credit card statement shows that the charge was processed as a single payment instead of the installment plan I chose. This situation is very frustrating, and I feel misled by the subscription process.
I urge Tod TV to address this issue promptly and rectify the billing error. Thank you for your attention to this matter.
I just recently chose to renew my Tod Tv membership, which I did today. But I was charged for a full 12-month contract even though I only planned to use the service for 11 months. I was caught off guard by this difference, and I'm now asking that it be fixed right away. The extra fee should be taken...
I wanted to sign up for Tod TV, but there were errors in the system; it kept saying that the payment couldn’t be processed. Later, I noticed that the fees for two different packages were charged to my credit card at the same time. What’s worse is that I can’t reach customer service at all. The numbe...
Yesterday, I purchased a TOD TV seasonal membership, which started at ₺289 per month for 12 installments (excluding Smart TV). However, today I received a message informing me that I can renew for only ₺229 (as shown in the attached image). I want to cancel and restart my subscription (preferably th...
I wanted to sign up for Tod, but the system had errors, constantly telling me that the payment couldn’t be processed. Later, I realized that the fees for two different packages had been charged to my credit card at the same time. What’s worse, I can't reach customer service at all. The number they p...
Dear TOD Tv Customer Support Team, I am experiencing an issue with my membership. The package I purchased on August 9, 2024, is no longer visible as of February 15, 2025. I have tried to resolve this problem through your online support system, but it has been unsuccessful, and I have been unable to ...
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