1

TOD TV Has Charged Me Twice

Okan
TOD Tv
August 6, 2024 11:14 AM39

I signed up for TOD TV, and after a couple of months, I realized that my credit card was being billed twice each month. I've been attempting to contact customer service about this matter, but regrettably, I haven't had any success in reaching them. I have reached out multiple times, but unfortunately, I have not received any response. Is it against the law to collect duplicate payments like this?
I kindly request for a swift resolution to this matter.

Okan
August 7, 2024 10:28 AM

"They still haven't gotten back to me. I guess this is the downside of being a monopoly."

Okan
August 11, 2024 4:26 PM

"No return was made"

TOD Tv
August 21, 2024 12:50 PM (15 days after complaint)

Dear Okan B., Information has been provided regarding the matter you mentioned during the meeting on 21.08.2024. Best regards, DIGITURK Customer Service

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