In February 2024, I signed up for Netflix on behalf of myself. The monthly charge was ₺ 119.99. When I checked my credit card, I saw that the subscription cost had been charged twice within two days, and to my amazement, in US dollars. I contacted Netflix customer service, who stated that "a friend you previously shared the subscription with also renewed their subscription." I emphasized that I had subscribed in my own name, but they said there was nothing they could do. Regarding the payment in dollars, they just instructed me to "talk to your bank." I'm filing a complaint against Netflix for charging me in US dollars and making me pay the monthly cost twice. My request is to make a one-time payment of ₺119.99 in ₺ (because I quit my subscription). I do not want to pay twice or in US dollars.
Hello there, hope you're having a great day. I am a proud subscriber of the Netflix streaming service. Back on March 17, 2024, I had the unfortunate experience of being charged twice for something, and it's been quite a hassle trying to get it resolved. They're shifting blame, claiming it's the bank...
I signed up for a one-month Netflix membership on December 31, 2024, and continued without saving my card. However, on February 21, 2025, ₺230 was deducted from my account without my consent. First, how is it possible for Netflix to charge my card when I didn’t save it on my account? Second, the ti...
I wanted to open a Netflix account to watch movies, so I attempted to subscribe. After completing the payment process, I received an error message stating the payment wasn’t processed. I tried again, but it still didn’t work, and I was told it was a system error. At that point, I decided to give up ...
On September 2, 2025, I purchased the Netflix Standard plan, but on February 25, 2025, I noticed a charge of ₺379.99 on my card. Even though I only use the Standard plan, my account was automatically upgraded to Premium without my consent, and the higher fee was charged. I am the sole user of this a...
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