I Face Frozen Account and Refund Issue With Tinder Gold Subscription

Özlem
Özlem
Tinder
September 10, 2025 10:43 AM64

I am experiencing a serious issue with my Tinder Gold subscription. For about two weeks, I have been unable to either delete my account or use it properly. I cannot receive likes, send likes, or perform any actions — my account is completely frozen.

I tried deleting and reinstalling the app, but the problem was not resolved. I also contacted Tinder through their support email addresses, but I never received any response.

My account is linked to the email ozlm…[email protected]. I can still log into my account, but I cannot perform any actions. My device runs on Android.

I request both the full deletion of my account and a refund for the Tinder Gold subscription fee, which I paid by credit card.

I kindly ask that this issue be resolved urgently, as I should not be charged for a service that is unusable.

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

I received a notification from Tinder saying my account has been banned, but I'm not sure why. How can I find out the reason?

63 Complaint

I'm having trouble finding the option to delete my Tinder account permanently. Where can I locate it in the app?

46 Complaint

Similar Complaints

2

Tinder Gold Account Frozen After Purchase – Unable to Use Features

Elif
Elif
Tinder
September 20, 2024 2:18 PM58

Despite purchasing Tinder Gold, my account has been frozen and I can’t use the app. I’ve been charged for the membership...

I Face Ongoing Login and Messaging Issues with Tinder Gold

Nurseli
Nurseli
Tinder
September 10, 2025 3:06 PM61

For the past two weeks, I have been experiencing major issues with my Tinder Gold subscription on my iPhone. Although I ...