TimeBucks Rejected My Verification and Won’t Let Me Withdraw My Earnings

I am a normal user on the TimeBucks platform and my account verification was rejected today without any clear explanation. When I log in, I see a warning saying that my identity verification has not been approved, even though there is a balance of approximately $3.428 in my account. Because my verification is not approved, I cannot withdraw my balance and I am worried that I will not be able to continue completing tasks and using my account properly. I have not received any ticket number, reference number or e‑mail response from support about this issue. I request that my account be properly reviewed, my verification be approved if there is no valid reason for rejection, and that I be allowed to withdraw my earnings and continue doing tasks on the platform. I also kindly ask you to inform me clearly if there is any specific reason why my verification was not accepted.