The North Face Pants Worn Once and Already Damaged

I purchased a pair of pants from The North Face, expecting the quality and durability that the brand is known for, especially considering the high price. However, after wearing them for just a few hours, I was shocked to see visible wear and tear on them. I didn’t do anything extreme—no rough terrain, no harsh conditions—just regular wear. It’s frustrating that a brand claiming to be so durable and premium would sell such a fragile item without any warnings. If this product is so delicate, customers should be informed upfront. I expect a prompt response to address this issue and a solution to my dissatisfaction with the product's quality.